Frequently asked questions

We deliver anywhere in Pakistan from our office in Rawalpindi. Home customers order on WhatsApp and pay cash on delivery (the WellMaster app is launching soon), and businesses order through a bulk quote.

Order on WhatsApp and pay cash on delivery. The WellMaster app is launching soon, and you will be able to order there too.

Yes. Send a quote request with the products and quantities you need. We reply with pricing and delivery details. Businesses can pay in advance, by bank transfer, or on agreed credit terms.

Yes. WellMaster holds these certifications: Punjab Food Authority (PFA), Pakistan Standards & Quality Control Authority (PSQCA), Halal certification, Organic certification and ISO certification. Our rolled oats carry the USDA Organic seal, the organic standard of the United States Department of Agriculture.

No. Nothing is added to extend shelf life. Our cookies are sugar-free, our cakes have no sugar added, and both are baked fresh in small batches.

Many come from named regions of Pakistan: honey and grains from the north, buckwheat from Gilgit-Baltistan, moringa from Tharparkar, and olive oil from Balochistan and Khyber Pakhtunkhwa. Our Chakki Atta is stone-ground from 100% whole wheat.

Supermarkets and marts, retail stores, cafés, restaurants and hotels, corporate offices and distributors anywhere in Pakistan.

Not at the moment. Tell us what you need and we will quote for it.

Advance payment and bank transfer. Credit terms are available for approved businesses by agreement.

Yes. We deliver to businesses across Pakistan. Delivery times and charges depend on the city and order size, and we include them in your quote.

Yes. Choose weekly, every two weeks or monthly in the quote form and tell us the quantities, including fresh cakes. We confirm the schedule and delivery to your area in your quote.

No. Every product is supplied in WellMaster packaging, which keeps the certification and labelling consistent for your customers.

Crystallisation is a natural process in raw honey, especially below about 15°C. It does not mean the honey has spoiled. Stand the closed jar in warm (not boiling) water and stir until it turns liquid again.

Keep the jar tightly closed at room temperature, away from direct sunlight and moisture. Use a dry spoon. Do not refrigerate, as cold speeds up crystallisation.

Yes. Stores, marts, cafés and companies can request a bulk quote for WellMaster honey, with delivery anywhere in Pakistan.

Chakki atta is whole wheat flour ground between stones on a chakki (stone mill) instead of steel rollers. WellMaster Chakki Atta is 100% whole wheat, stone-ground, with no preservatives.

Because nothing is added to extend shelf life, use it within the best-before date printed on the pack and keep it airtight, cool and dry. In hot, humid weather, smaller amounts used quickly stay freshest.

WellMaster Gluten-Free Flour is made without wheat, from chickpea, bajra, jowar, rice, quinoa, amaranth and corn. Chakki Atta and Multi-Grain Flour contain wheat.

Yes. Request a quote with the quantities you need and we will reply with pricing and delivery options.

Our cookies contain no sugar, but they still contain carbohydrates from grains and other ingredients. Check the label and speak to your doctor about what suits your diet.

Without preservatives, keep the cake refrigerated and eat it by the date printed on the box. Keep it covered so it does not dry out.

Keep the lid or cap closed and store them in a cool, dry place away from direct sunlight. Use a clean, dry spoon for ghee.

Put one tea bag in a cup, pour over freshly boiled water, cover and steep for four to five minutes. Add honey if you like it sweet.